Salesforce Salesforce-Loyalty-Management Real Exam Questions Guaranteed Updated Dump from TestPDF
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NEW QUESTION # 14
An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?
- A. Create a Journal Type for each case.
- B. Create a custom field on transaction journal object
- C. Create a Journal Subtype for each case.
- D. Create a custom field on Loyalty Ledger object
Answer: C
NEW QUESTION # 15
What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?
- A. Last Modified Date
- B. Current Member Count
- C. Reporting Enabled (Boolean)
- D. Created Date
Answer: A,D
NEW QUESTION # 16
Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.
What does the Salesforce Administrator have to do?
- A. Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.
- B. Use standard Order Lookup on the Loyalty Ledger object
- C. Create a custom text field in Transaction Journal object to save the order purchased by the client.
- D. Use the standard Order Lookup of the Transaction Journal Object
Answer: D
NEW QUESTION # 17
A loyalty Program would like to set up a new process where a push notification or email will be sent to the client immediately after a voucher is added to their member account within Salesforce Marketing Cloud.
The notification message will require the "first name" and the "membership number" to personalize the message and, a custom object named
"voucher issued" with the necessary data attributes.
Which option for the entry event should be selected as the preferred implementation approach that can meet the requirements with the least amount of development effort?
- A.
- B.
- C.
- D.
Answer: B
NEW QUESTION # 18
What three facts should the administrator consider when creating and managing member groups?
- A. Promotions can't offered to groups.
- B. Groups are associate with tiers.
- C. Qualifying points can't be transferred to a group.
- D. Vouchers can't be issued to groups.
- E. Accrual type transactions associated with a group can be canceled.
Answer: B,E
NEW QUESTION # 19
What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?
- A. To offer promotions in real-time to customers.
- B. To create unified profile from multiple source of truth and build a golden record.
- C. To be able to send personalized marketing emails in batches.
- D. To enable the purchasing of products and take payment.
Answer: A
NEW QUESTION # 20
Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data across many Loyalty Management objects?
- A. Quick Actions
- B. Decision Table
- C. Batch Management
- D. Data Processing Engine
Answer: D
NEW QUESTION # 21
Universal container launched a Loyalty Program. The salesforce Administrator to..... to create a private portal for the Loyalty Program.
What is the last step the Salesforce Administrator must complete?
- A. Add the relevant Experience Cloud components to the pages
- B. Associate the Loyalty Program with the site
- C. Activate the Experience Cloud site
- D. Create the Experience Cloud site
Answer: C
NEW QUESTION # 22
A Customer Support Manager noticed that the customers support team's performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.
What is the standard solution to display the information regarding the Loyalty?
Program Member on the case detail page?
- A. Create formula fields on Case Object
- B. Embed Loyalty Member Profile Cards
- C. Create a Screen Flow
- D. Develop a custom component
Answer: B
NEW QUESTION # 23
What three types of vouchers can be configured in Loyalty Management?
- A. Discount Percentage
- B. Product or Service
- C. Promo Code
- D. Fixed Value
- E. Gift Card
Answer: A,B,D
NEW QUESTION # 24
An administrator need to analyze the performance of the Loyalty Program.
What Loyalty Analyze permission does a System Administrator need to set up a customized?
- A. CLAAnalytics base admin
- B. Loyalty Analytics User
- C. CRM Analytics User
- D. Data pipeline user
Answer: A
NEW QUESTION # 25
A company has new accrual and redemption partner that they wish to add to its Loyalty program as part of a strategic business partnership.
Once the Administrator selects the loyalty program, which steps should the Administrator take to add new partner to the program?
- A. Enter the program partner name > Associate to a Partner Contact Name > Set program partner type to
'Both' (Accrual and Redemption) - B. Enter the partner contact name > Associate to a partner Contact Name > Set program type to 'Both' (Accrual and Redemption)
- C. Enter the program partner name > Associate to an account> Set program partner type to 'Both' (Accrual and Redemption)
- D. Chose relevant account name to Associate to the program > Set program partner type to 'Both' (Accrual and Redemption)
Answer: C
NEW QUESTION # 26
Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management as transactions.
What are two benefits a program gets by using Batch Management in this context?
- A. Tracks the status and health of batch jobs
- B. Load large volumes of external data coming from external systems
- C. Process large volumes of transactions
- D. Process zip files full of Loyalty Transactions coming from point-of-sales systems
Answer: A,C
NEW QUESTION # 27
What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?
- A. Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action
- B. Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
- C. Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire
- D. The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation
Answer: B
NEW QUESTION # 28
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?
- A. Name, Program, Program Partnership Category, Type, Billing Type
- B. Name, Partnership Start Data, Industry, Status, Billing Type
- C. Name, Partnership Start Data, Industry, Status, Type
- D. Name, Partnership Start Data, Billing Type, Status, Type
Answer: C
NEW QUESTION # 29
A company has recently rolled out a Loyalty Program with three tiers. The company decided to offer personalized benefits based on customer behavior.
How will the personalized benefits be display for each Loyalty Program member?
- A. On the Member Benefit Related List, linked to Loyalty Program Member
- B. On the Voucher Related List, linked to Loyalty Program member
- C. On the Transaction Journal Related List, Linked to Loyalty Program Member
- D. On the Loyalty Member Tier Benefit Related List, linked to Loyalty Program Member
Answer: D
NEW QUESTION # 30
When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?
- A. Benefits types
- B. Qualifying Currency
- C. Transaction Journals
- D. Analytics Studio
Answer: B
NEW QUESTION # 31
A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing.
What should the Administrator do to troubleshoot and correct the error?
- A. Confirm the program and member are in an active status
- B. Issue a promotion to the member of the mission benefits
- C. Adjust points on the member record to trigger member benefits actions
- D. Confirm the member is assign to the correct tier and that tier has benefits
Answer: D
NEW QUESTION # 32
A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?
- A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
- B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
- C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
- D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
Answer: A
NEW QUESTION # 33
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