Salesforce MC-202 - Salesforce Certified Marketing Cloud Email Specialist

Salesforce MC-202 Actual PDF
  • Exam Code: MC-202
  • Exam Name: Salesforce Certified Marketing Cloud Email Specialist
  • Updated: Aug 27, 2026
  • Q & A: 162 Questions and Answers
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Salesforce MC-202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Content Creation and Delivery24%- Configure send settings
- Create and customize email content
- Manage and organize campaign content
- Select appropriate tools for sending
Topic 2: Insights and Analytics14%- Analyze campaign performance
- Leverage analytics and Einstein features
- Create and configure reports
Topic 3: Subscriber and Data Management26%- Design and configure Data Extensions
- Import and manage subscriber data
- Troubleshoot send and data issues
- Configure segmentation tools
Topic 4: Marketing Automation26%- Recommend automation solutions
- Build solutions in Automation Studio
- Build solutions in Journey Builder
Topic 5: Email Marketing Best Practices10%- Subscriber acquisition and retention
- Design effective emails and programs
- Evaluate deliverability factors

Salesforce Certified Marketing Cloud Email Specialist Sample Questions:

Question 1

Within Datorama reports for Marketing Cloud, a marketer would like to create new set of report for the organization thatare custom and not available within the perconfigured reports.
What should be created to achieve this?

A. A Dashboard
B. A collection
C. A Dimension


Question 2

Northern Trail Outfitters uses an automation to process and report sales agents'weekly data extensions. All sales agents' data is needed for the automation's created report to be correct. Some agents have not been creating their data extensions in time.
Which step prevents the automation from completing the automation instance and delivering an inaccurate report?

A. Data Extract Activity
B. Wait Activity
C. Verification Activity


Question 3

A marketer has started using Datorama Reports to enhance their email performance and engagement monitoring, which feature should improve Datorama Dashboard usability?

A. Sender Profile
B. Campaigns
C. Tabs


Question 4

The marketing team has been troubleshooting why an email was not sent to 10% of the audience within the data extension. When they review the tracking for the job ID, they see 0 subscribers were held or unsubscribed.
Which additional issues should they consider?

A. Suppressed contacts from contact deletion
B. DoNotTtad preferences
C. Bounced contacts from previous sends


Question 5

Northern Trail Outfitters (NTO) wants to include specific content for its most engaged customers and different content for its least engaged customers.
Which Journey Builder activity should NTO use?

A. Engagement Split
B. Scoring Split
C. Frequency Split


Solutions:

Question 1
Answer: A
Question 2
Answer: C
Question 3
Answer: C
Question 4
Answer: C
Question 5
Answer: A

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