IBM C9020-461 - IBM Midrange Storage Technical Support V4
- Exam Code: C9020-461
- Exam Name: IBM Midrange Storage Technical Support V4
- Updated: Jul 19, 2026
- Q & A: 64 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 20% | - License activation and feature enablement - Host connectivity and multi-pathing - Initial setup and configuration - Hardware installation and cabling |
| Midrange Storage Product Overview | 22% | - IBM Midrange Tape Systems (TS3100, TS3200, TS3310) - IBM SAN Volume Controller (SVC) - IBM XIV Storage System - IBM Storwize Family (V3700, V5000, V7000, V7000 Unified) - IBM FlashSystem Family |
| Architecture and Concepts | 20% | - RAID levels, storage pools, dynamic disk pools - Storage networking: SAN, NAS, iSCSI, Fibre Channel - Virtualization, thin provisioning, Easy Tier - Copy services: FlashCopy, Metro Mirror, Global Mirror |
| Management and Monitoring | 18% | - Firmware updates and software maintenance - Performance monitoring and capacity planning - IBM Storwize GUI/CLI and Hyper-Scale Manager - Alerting and event management |
| Troubleshooting and Problem Determination | 20% | - Performance bottleneck analysis - Support tools and data collection - Error log analysis and diagnostics - Connectivity and configuration issues |
1. A customer needs to deploy many virtual servers without utilizing the ESX server.
Which standard functionality will help this customer if IBM Storwize products are used?
A) NDMP
B) SMI-S
C) VAAI
D) SNMP
2. A customer has a requirement for 4 TB of usable storage capacity for an active workload with SAS host connectivity.
Which IBM storage product fulfills the customer requirement?
A) DCS3700
B) IBM Storwize V5000
C) IBM Flash Storage 840
D) IBM Storwize V7000
3. An IBM customer is considering more spinning disk for a new business analytics application. The IBM specialist is requested to provide information as to challenges that the customer might face and what other customers in the marketplace have implemented.
Which factor should provide best performance?
A) Move of most accessed files to its own disk
B) Implementation of solid state disk drives
C) Implementation of flash technology
D) Increase the number of disks in storage array
4. Which tool can be used to obtain an interactive image of Storwize system while using a mobile device?
A) IBM Remote
B) Quick Reference for IBM System Storage
C) IBM Storage Solutions Handbook
D) IBM 3D Product Catalog
5. A customer has a FlashSystem 840 installed with 12 TB of capacity (8 x 2 TB flash modules, RAID 5). The storage solution was purchased for a project that has now been completed and the customers plan is to install additional flash modules and deploy this device to a new project and has asked for you recommendations.
Which advice should be given to this customer?
A) TheFlashSystem 840 can support mixed capacity flash modules and additional new capacity is automatically rebalanced and available on the system.
B) TheFlashSystem 840 supports only same capacity flash modules and the upgrade is data destructive.
C) TheFlashSystem 840 can support mixed capacity flash modules and the upgrade is data destructive.
D) TheFlashSystem 840 is factory sealed and cannot be upgraded.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A |
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