IBM C2090-045 - IBM Information Management Front End Tools and Processes
- Exam Code: C2090-045
- Exam Name: IBM Information Management Front End Tools and Processes
- Updated: Aug 19, 2026
- Q & A: 40 Questions and Answers
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| Section | Objectives |
|---|---|
| Troubleshooting and Operational Tasks | - Front-end troubleshooting techniques
|
| Processes and Support Methodologies | - Support process lifecycle
|
| Information Management Systems | - IBM Information Management fundamentals
|
| IBM Information Management Front End Tools Overview | - Front-end support tools concepts
|
1. What is a difference in the handling of FastPath PMRs in comparison to other OneTeam PMRs?
A) FastPath PMRs will be quickly transferred to BackEnd.
B) Customer will receive less Service for FastPath PMRs.
C) Customer will not be contacted in national language for FastPath PMRs.
D) FastPath PMRs will not be worked on by the FrontEnd.
2. If the OneTeam format alter is 1654 for your geography. What would be the command to report FA 1654 on a PMR managed by RETAIN?
A) type fa and fill in the format alter number with 1654
B) type format alter and insert1654
C) type p;1654
D) typefa 1654
3. What should be done to ensure good communication inside the Front End teams and for Front End to Back End communications?
A) As soon as you are in the office, make sure that you tell everyone you are available now.
B) Make sure that Bluepages is always up to date with current contact information.
C) Make sure, all people have your mobile phone number, to contact you any time.
D) Before transferring a PMR to the Back Endalways check with your development contact, whether it is ok.
4. What action must always be performed before submitting a new DCF technote?
A) Ask the customer if they agree to open a technote.
B) Forward the PMR to the BackEnd.
C) Check for duplicate items in CAST or the Technote Database.
D) Install the DCF Item Creator application.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C |
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