Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) : MB-910 Deutsch exam

Microsoft MB-910 Deutsch Actual PDF
  • Exam Code: MB-910-Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Updated: Nov 04, 2026
  • Q & A: 161 Questions and Answers
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About Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) : MB-910 Deutsch Exam

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What are the prerequisites and eligibility criteria for Microsoft MB-910 Certification Exam

For this certification, you must have a basic understanding of computer programming, VB.NET, and C#. Basic knowledge of Microsoft Windows OS, MS Office tools, SQL Server Management Studio tools, and other related products is a requirement for this certification.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

Microsoft Dynamics 365 Fundamentals (CRM) Exam Certification Details:

Number of Questions40-60
Exam Price$99 (USD)
Exam CodeMB-910
Sample QuestionsMicrosoft Dynamics 365 Fundamentals (CRM) Sample Questions
Books / TrainingMB-910T00: Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Schedule ExamPearson VUE
Passing Score700 / 1000
Duration60 mins
Exam NameMicrosoft Certified - Dynamics 365 Fundamentals (CRM)

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Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

This exam covers the features and capabilities of Microsoft Dynamics 365 customer engagement apps.

Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals (CRM)

Download exam skills outline

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Microsoft MB-910 Deutsch Exam Syllabus Topics:

SectionObjectives
Describe Dynamics 365 Sales capabilities- Sales lifecycle and core features
  • 1. Sales reporting and dashboards
    • 2. Leads and opportunities management
      • 3. Accounts and contacts management
        Describe Dynamics 365 customer engagement apps- Overview of Dynamics 365 CRM applications
        • 1. Sales capabilities overview
          • 2. Marketing capabilities overview
            • 3. Customer Service capabilities overview
              Describe Dynamics 365 Marketing capabilities- Marketing automation fundamentals
              • 1. Email marketing basics
                • 2. Customer journey concepts
                  • 3. Segmentation and targeting
                    Describe Dynamics 365 Customer Service capabilities- Customer support features
                    • 1. Knowledge base usage
                      • 2. Case management
                        • 3. Omnichannel engagement basics

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