Salesforce Slack-Con-201 - Salesforce Certified Slack Consultant

Salesforce Slack-Con-201 Actual PDF
  • Exam Code: Slack-Con-201
  • Exam Name: Salesforce Certified Slack Consultant
  • Updated: Oct 12, 2026
  • Q & A: 95 Questions and Answers
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About Salesforce Slack-Con-201 Exam

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Governance and Administration20%- Governance framework
  • 1. Acceptable use policies
  • 2. Channel management policies
  • 3. Data governance and compliance
- Workspace administration
  • 1. Workspace settings and policies
  • 2. Roles and permissions
  • 3. Guest access management
Security18%- Slack security and compliance
  • 1. Enterprise Key Management (EKM)
  • 2. Data Loss Prevention (DLP)
  • 3. Retention policies and export
- Authentication and access
  • 1. Domain verification and auto-provisioning
  • 2. Single Sign-On (SSO) configuration
Migration and Change Management5%- Migration planning
  • 1. Transition from other platforms
  • 2. Data migration strategies
- Adoption and enablement
  • 1. Best practices for Slack adoption
  • 2. Training and change management plans
Channel Strategy25%- User Groups and permissions
  • 1. User Group creation and management
  • 2. Default channels and channel management policies
- Channel architecture design
  • 1. Public vs. private channel strategy
  • 2. Channel segments and cross-org channels
  • 3. Channel naming conventions and organization
Workflows and Integrations12%- Workflow Builder
  • 1. Automate routine processes
  • 2. Custom workflow templates
- Integrations and apps
  • 1. Third-party integrations
  • 2. App management and distribution
Discovery20%- Gather requirements
  • 1. Identify current workflows and pain points
  • 2. Understand business goals and collaboration needs
- Stakeholder analysis
  • 1. Identify key stakeholders and decision-makers
  • 2. Conduct discovery workshops

Salesforce Certified Slack Consultant Sample Questions:

Question #1

You are preparing to deliver a live learning session to a client.
What is the best way to ensure your learners can participate in interactive activities in Slack during the training?

  • A. Add attendees as guests to a generic sandbox environment.
  • B. Create a private training channel.
  • C. Create a public training channel.
  • D. Add all attendees to a read-only channel with Slack tips and tricks.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

Question #2

Which discovery question will best help you understand your client's security concerns and guidelines?

  • A. Are there groups within the organization that need more restrictive permissions or access than a typical employee?
  • B. What user support model does your organization use today to answer IT and Slack-related questions?
  • C. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
  • D. Which internal teams collaborate most frequently in your current organization?
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

Question #3

Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

  • A. In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
  • B. Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
  • C. Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
    In org settings, make it a default channel.
  • D. In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

Question #4

Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?

  • A. Set up only SSO ahead of launch.
  • B. Set up both SSO and SCIM before launch.
  • C. Set up only SCIM before launch. SSO can be set up after launch.
  • D. Set up only SSO before launch and evaluate if SCIM is necessary after launch.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

Question #5

Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?

  • A. Create a workflow where employees can engage by submitting questions.
  • B. Restrict posting permissions to include only the session moderators.
  • C. Encourage employees to delete answered questions to keep the channel organized.
  • D. Leave posting permissions open to encourage engagement.
  • E. Ask employees to respond to messages with emoji reactions.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Explanation: Only visible for TestPDF members. You can sign-up / login (it's free).

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