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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is another characteristic of a Social Business other than being engaging and nimble?

A) Has a strong presence in the Internet
B) Informal
C) Transparent
D) Technically strong

2. Which feature of IBM Sametime is an example of a more nimble responsiveness in IBM Lotus Notes?

A) Broad support of industry leading vendors
B) Rich-text support in chat
C) Standards-based APIs
D) The ability to see the sender of an e-mail is online right from your inbox and chat right away

3. Which IBM product provides an easy-to-set-up team-based content-sharing solution that is a quick first step along the road to a Social Business?

A) IBM FileNet
B) IBM Lotus Symphony
C) IBM Lotus Quickr
D) IBM Lotus Protector

4. What is happening to an organization's business network?

A) Delivering on new promised Web 2.0 ideas
B) Creating new sales potentials
C) Related computer systems are only involved
D) Changing from the ground up

5. Which product line represents the front-end and people-focused area of IBM's Social Business platform?

A) IBM Cognos
B) IBM WebSphere
C) IBM eCommerce
D) IBM Collaboration Solutions

Solutions: