Salesforce EX-Con-101 - Salesforce Certified Experience Cloud Consultant

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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Choose 2 answers

A) Assign external users as approvers on records and create a digital experience forthose users.
B) Assign external users as the co-owners on records and create a digital experience for those users.
C) Assign external users Super User accesson records and create a digital experience for those users,
D) Add external users directly to approval queues and create a digital experience for those users.

2. AW Computing is using the Build Your Own (LWR) template to create a site for its customers. The site will showcase blog posts written by AW Computing thought leaders.
Which component should the site creator use to dynamically populate the site with blog posts as new ones are added?

A) Grid component with CMS Collections
B) CMS - Single
C) CMS Connect (JSON)
D) Grid component with list.views

3. Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B2C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B2C business wants to enable self-registration on the portal so customers can create their own user accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts in Salesforce?

A) Use the standard self-registration configuration under Experience Workspace and leave thedefault Account field empty.
B) Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.
C) Create a custom self-registration page and Apex handler that creates a person account for each user self- registering on the portal.

4. Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site.
CK uses Person Accounts for its customers.
How should the CK system administrator configure self-registration?

A) Create a flow to convert the Contact to a Person Account.
B) Leave the Account field blank.
C) Create a trigger on User to convert the Contact to a Person Account.
D) Set the profile to the standard Person Account profile.

5. Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC is considering using the Customer Service template for the site and External Apps license for the customers.
Which limitation could cause a potential issue for UC?

A) External Apps license does NOT download documents out-of-the-box.
B) External Apps license does NOT allow access to cases.
C) External Apps license does NOT allow access to custom objects.
D) External Apps license does NOT allow self-registration.

Solutions: