Microsoft 74-338 - Lync 2013 Depth Support Engineer Exam

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Microsoft 74-338 Exam Syllabus Topics:

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. You configure the following group policies to apply Quality of Service (QoS) for audio and video to the organizational unit (OU) that contains the Lync 2013 Conferencing servers:
-Audio: DSCP port 46 and port range: 57000:59152
-Video: DSCP port 34 and port range: 60501:65535
You need to create a QoS for Application Sharing. What should you do?

A) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 57500:58500.
B) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 40803:49151.
C) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 46, and configure the policy to use ports 40803:49151.
D) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 34, and configure the policy to use ports 57500:58500.

2. You support a customer whose network environment includes Microsoft Lync Server 2013 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2010. All client computers have Lync 2013 and Outlook 2010 installed. You deploy USB-tethered Lync Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts. Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users. What should you do?

A) Configure the Lync Phone Edition devices to use only PIN authentication.
B) Configure Lync Phone Edition devices to use only client certificate authentication.
C) Add the Exchange Unified Messaging server role to the Exchange organization.
D) Add an Exchange Autodiscover SRV record to the company DNS servers.

3. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com.
Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
B) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
C) Create the following host record in DNS: Autodiscover.contosc.com A 192,168.10.4
D) Create the following service record in DNS: _lyncdiscover._ccp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com

4. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

A) Run the Remove-CsConferenceDirectory cmdlet.
B) Run the Move-CsConference Directory cmdlet.
C) Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
D) Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.

5. You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

A) Avg. round trip: 867ms
B) Avg. packet loss rate: 0.21%
C) Avg. jitter: 23ms
D) Packet utilization: 32701
E) Receive noise level: -56dBoV

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