Avaya 6002.1 - Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

Avaya 6002.1 Actual PDF
  • Exam Code: 6002.1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Jul 25, 2026
  • Q & A: 69 Questions and Answers
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Avaya 6002.1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Features, Protocols & Interoperability15%- SIP, H.323, and DCP protocols
- Encryption and security settings
- Integration with Session Manager and third-party systems
- Shuffling, hairpinning, and media management
Topic 2: Maintenance, Monitoring & Troubleshooting10%- Backup and restore procedures
- Gateway and endpoint troubleshooting
- Common fault isolation and resolution
- Alarm monitoring and logging
Topic 3: System Configuration & Administration30%- Media gateways and circuit packs
- SAT commands and system parameters
- IP endpoints, DCP, and SIP devices
- Trunk groups, signaling, and call routing
Topic 4: Avaya Aura Communication Manager R6.0 Installation & Deployment25%- Server platforms and templates
- Software installation and upgrade procedures
- Survivable remote and duplex configurations
- System Platform and WebLM licensing
Topic 5: CM Messaging Integration & Configuration20%- CM Messaging server installation
- Mailbox and user provisioning
- Voice mail features and call coverage
- Integration with Communication Manager

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

1. A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?

A) Display station 3333
B) List trace station 1111
C) Status station 1111
D) List trace station 3333


2. To ensure the communication manager messaging application is working, what are three tests that can be performed? (Choose three)

A) Call the messaging hunt group from any of the stations to ensure it is answering.
B) Call the station and after the call is answered leave a message.
C) Log into communication manager messaging to verify CDOM is running.
D) Leave message on a covered call and verify that the message waiting indicator (MWI) lamp on the receiving extension is lit.
E) Call one of the two stations that you set as subscriber to the messaging server, and let the call go to coverage


3. On a media gateway G450, into which Slot does the S8300 D server blade need to be inserted?

A) V1
B) V4
C) V2
D) V8


4. Which two statements regarding shuffling and hairpining are true? (Choose two)

A) A call between a DCP endpoint and H.323 end point can be shuffled.
B) Shuffling release media processor resources.
C) The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
D) Hairpining does not use media processor resources.


5. For the Duplex S8800 servers running CM 6.0, by default which Ethernet port communication with IPSts?

A) Eth0
B) Eth2
C) Eth3
D) Eth1


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A,D,E
Question # 3
Answer: A
Question # 4
Answer: B,C
Question # 5
Answer: A

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